Refund Policy

Thank you for choosing our business for your international long distance calling needs. We appreciate your trust and are committed to providing you with high-quality services. This Refund Policy outlines our guidelines regarding refunds for our international long distance minutes.

All Sales Are Final:

Please note that all sales of international long distance minutes are final. Once a purchase is made, it cannot be canceled or refunded. We do not offer refunds, exchanges, or credits for any unused or partially used international minutes.

Reasons for No Refunds:

We have established a no-refund policy for several reasons:

  1. Digital nature of the product: International long distance minutes are a digital product that is instantly delivered to the customer upon purchase. As a result, we are unable to retrieve or invalidate the delivered minutes, making refunds impractical.
  2. Third-party service providers: We work with various third-party service providers to ensure reliable and affordable international calling services. As such, we are bound by their policies, which often include a no-refund policy.
  3. Cost considerations: To offer competitive pricing and ensure our customers receive the best value for their money, we operate on thin margins. Providing refunds would significantly impact our ability to continue offering affordable international calling rates.
  4. Preventing abuse: Implementing a no-refund policy helps prevent potential misuse or abuse of our services. By maintaining a strict refund policy, we can focus on providing reliable and efficient international calling minutes to all our customers.

Exchanges and Support:

While we do not offer refunds, we are committed to providing excellent customer support and resolving any issues you may encounter. If you experience any difficulties with the purchased international minutes or have questions about our services, please

contact our customer support team. We will make every effort to assist you and address any concerns promptly.

Quality Assurance:

We strive to ensure the quality and accuracy of our services, including the international calling minutes we provide. However, if you encounter any technical issues or experience a service disruption, please notify our customer support team immediately. We will investigate the matter and work towards resolving the issue to your satisfaction.

Changes to the Refund Policy:

We reserve the right to modify or amend this Refund Policy at our discretion. Any changes made will be effective immediately upon posting the updated policy on our website. It is your responsibility to review this policy periodically to stay informed about any modifications.

By making a purchase with our business, you acknowledge and agree to our Refund Policy as outlined above.

If you have any questions or require further clarification regarding our refund policy, please don’t hesitate to contact our customer support team.

Last updated: 07/03/23

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